+<UL>
+<LI>stop the cluster (disable any autostart in inittab)</LI>
+<LI>cd /spider/data</LI>
+<LI>issue the command perl user_asc</LI>
+<LI>restart the cluster</LI>
+</UL>
+</P>
+<P>That should solve the problem.</P>
+
+<H2><A NAME="ss2.7">2.7</A> <A HREF="spiderFAQ.html#toc2.7">Since I last updated I seem to be getting duplicate spots appearing.</A>
+</H2>
+
+<P>What has probably happened is that the dupefile has got corrupted in
+some way. Simply delete the /spider/data/dupefile and restart the
+cluster. It may take a little time to become fully functional but
+should solve your problem.</P>
+
+<H2><A NAME="ss2.8">2.8</A> <A HREF="spiderFAQ.html#toc2.8">I have deleted a message but it is still there, why?</A>
+</H2>
+
+<P>This is now the way messages are handled for deletion in Spider. If you
+look closely you will see a 'D' following the message number. This
+message is marked for deletion and will be deleted in 2 days if nothing
+further is done. Optionally you can use the command <EM>delete/expunge</EM>
+to delete it immediately.</P>
+